SOLVING PROBLEMS IN GROUPS
1. Group performance:
Groups and teams can come up with more creative solutions to problems than working
Improves the comprehension of the ideas.
Groups and team members are more satisfied with the conclusions and recommendations
if they participated in the discussion.
Can gather more experience and information.
2. When to use groups for problem solving?
Is the job beyond the capacity of the one person?
Are individual task interdependent?
Is there more than one decision or solution?
Is there potential for disagreement?
3. Structured problem solving approach:
a) Identify the problem
b) Analyze the problem
c) Develop creative solutions.
4. Developmental stages in problem solving
a) Orientation stage: members become familiar with each other
b) Conflict stage: members defend their positions and questions other.
c) Emergence stage: move away from conflict and develop a solution
d) Reinforcement stage: endorse decision. Comes to an agreement
5. Cohesiveness: degree of attraction that members of a group like one another and the group.
6. Difference between cohesive group and uncohesive group
COHESIVE GROUP UNCOHESIVE GROUP
1. Emphasize on “we” rather than “I” 1. Emphasize individual contribution.
2. Reinforce good attendance