BUS 201 Lecture Notes - Lecture 8: Manufacturing Resource Planning, Operations Management, Quality Costs

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 201
• Professor: Peter Tingling

Document Summary

Form utility: a set of methods and technologies used in the production of a good or product) Producing green energy describes the dilemma that exists in the production of energy. Interacting with customers: outcome of most service operations are really combinations of goods and services. The customer"s presence in the operations process: customer is often in the operations process e. g. haircut, as they participate in the operations process, consumers can affect it. Quality (toyota: high-quality standards for material suppliers, specialize, automated equipment for consistent product. Just in time material flow for lean manufacturing buildup: operations personnel expert on continuous improvement of product, work methods and materials. Low labour costs are achieved by minimum staffing. Labour and shelving costs are reduced by selling merchandise out of custom shipping cartons. 4. 1) operations planning: forecasting and planning, successful operations are carefully planned and implemented forecasting estimates of future demand for both new and existing products.