Class Notes for Dianne Cyr

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SFUBUS 272Dianne CyrWinter

BUS 272 Lecture Notes - Fundamental Attribution Error, Selective Perception, Webct

OC101467 Page
17 Jun 2011
42
Dianne cyr: www. diannecyr. com | cyr@sfu. ca | 778 782 7416. What is organizational behavior? a field of study that investigates the impact that indiv
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SFUBUS 272Dianne CyrSpring

BUS 272 Lecture Notes - Lecture 13: Herb Kelleher, Confirmation Bias, Glass Ceiling

OC9117404 Page
15 Apr 2016
32
They oten burn out and fade away. (diference that transformaional leader it is not about them, it is about vision and goal, don"t want be right just wa
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SFUBUS 272Dianne CyrSpring

BUS 272 Lecture Notes - Lecture 9: Best Alternative To A Negotiated Agreement, Nonverbal Communication, Reward System

OC9117402 Page
15 Apr 2016
19
Diferent message sent and delivered to the receiver (layedof or staying). Lay ofs: message is we are cuing jobs . So lets say send a e-mail (encode the
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SFUBUS 272Dianne CyrSpring

BUS 272 Lecture Notes - Lecture 10: Cozz, List Of Knot Terminology, Role Conflict

OC9117403 Page
15 Apr 2016
20
Type of team you are impacts #people you need, etc. Problem solving team: common team, ideniies problem, pulls team people that come with idea to solve
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SFUBUS 272Dianne CyrSpring

BUS 272 Lecture Notes - Lecture 8: Fiedler Contingency Model, Flight Attendant, Ingratiation

OC9117403 Page
15 Apr 2016
31
A gets b to do something that they would otherwise not do. Diference power vs leadership: power you get someone to do something, with leadership you ge
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SFUBUS 272Dianne CyrSpring

BUS 272 Lecture Notes - Lecture 4: Elton Mayo, Time And Motion Study, Theory X And Theory Y

OC9117402 Page
16 Apr 2016
27
Time moion study: how o be more eicient. Ex: fed-ex has no doors since it wases ime to open it. Frederick taylor: giving money and replacing people lik
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SFUBUS 272Dianne CyrSpring

BUS 272 Lecture Notes - Lecture 2: Fundamental Attribution Error, Conscientiousness, Extraversion And Introversion

OC9117403 Page
16 Apr 2016
23
If a lot then external and if not then internal. Low= external (traic), high consistency=internal (they don"t give a fuck) Fundamental atribuion error:
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