BUS 272 Lecture Notes - Lecture 10: Organizational Culture, Organizational Commitment

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

Organizational culture - a system of shared meaning held by members that distinguishes the organization from other organizations. Focus on results/outcomes rather than on technique and process. Focus on status quo rather than growth. Aspects of an organization"s culture that you see, hear, and feel. Special events that commemorate corporate values, greetings. Type of office space or layouts, perks. Evaluates what is good or bad, right or wrong. Mental models of ideals (what is important) Conveys a sense of identity to employees. How organizational cultures form: select people who fit the culture: know values, top management should exhibit the culture, socialize new people, code of conduct, mission statement, tell stories, organize rituals, etc. Socialization model/process that helps new employees adapt to the organization"s culture: Encompasses all the learning that occurs before a new member joins the organization. The new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.