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Lecture 1

BUS 272 Lecture Notes - Lecture 1: Job Satisfaction, Contingent Work


Department
Business Administration
Course Code
BUS 272
Professor
Christopher Zatzick
Lecture
1

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What do millennials bring:
New ideas
Knowledge
New demands
 Limit millennials turnover (retention)
What do millennails want:
Flexibility (Work-Life balance)
Fast track promotion, less bureaucracy (fewer rules and regulations)
Opportunity for growth & challenge
Generational Differences
Team Work
Meaning in work
Instant Feedback
$
What do baby boomers think about it:
Fairness
Conflict
Communication issues
Resistance to change
Business should
Job satisfaction
Employee commitment
Government agencies don’t give these changes for ex. so it’s about accommodation
ORGANIZATIONAL BEHAVIOUR
Looks at the impact that individuals, groups, and structure have on
behaviour within organizations
Its aim is to apply such knowledge toward improving organization
effectiveness (profit eventually)
Policies put in place affect the behaviour
How to measure effectiveness:
Profit
Cost
Retention
Employment
oSFU ex,: # of students graduating
oNon-profit: donation and where the money actually goes
What are organizations?
find more resources at oneclass.com
find more resources at oneclass.com
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