BUS 200 Lecture Notes - Lecture 8: Self-Awareness, Goal Setting, Frederick Herzberg
Document Summary
Makes up 90% between average and star performers. Emotional intelligence is twice as important as technical skills and iq. Emotional intelligence helps boost bottom line results, ex managers with emotional intelligence helped boost yearly earnings by 20% Understanding yourself and your effect on others. Humourous about your weaknesses, and know your weaknesses. Confident at what you are good at, but not cocky. Ex; a new project has come into effect, and a manager doesn"t like it but instead of crying about it, she ask employees to bare with her as she adjust in order to support the project. Controlling disruptive impulses and thinking before acting. Ex; instead of bashing a table over something, self- regulation allows for analyzing the situation and understanding it. Allows for a fair and safe workplace and disallowed unethical behavior. Driven to achieve beyond expectation, not driven by money more by passion.