BUS 272 Lecture Notes - Job Design, Social Loafing, Cultural Diversity

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Ron Velin

Document Summary

Teams: small number of people who work closely together toward a common objective and are held mutually accountable. Groups of 5-12 employees from the same department. Meet weekly for a few hours to discuss ways of improving quality, efficiency, and the work environment. Rarely given authority to implement ideas: self-managed teams. Take on responsibilities of their former managers; given authority to implement ideas: cross-functional teams. Employees from the same hierarchical level, but from different work areas, who come together to accomplish a task (e. g. finance, accounting and marketing) Committee: group composed of members from different departments (more long term in nature) Skunkworks: cross functional teams that develop spontaneously to create new products or work on complex problems: virtual teams. Use computer technology to tie together physically dispersed members in order to achieve a common goal/ only team that isn"t face to face; less satisfaction w/in group interaction process.