BUS 272 Lecture Notes - Cognitive Evaluation Theory, Goal Setting, Job Satisfaction

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: glitzsimmons

Document Summary

Intensity, direction and persistence of effort a person shows in reaching a goal. Reinforces the desired behavior each and every time it is demonstrated. Activity dies down over time: continuous reinforcements, variable-ratio reinforcement. Means that a reward is given at variable amounts of output. Results in the highest performance with little extinction. Motivation that comes from outside the person. Motivation may actually decrease when external rewards are attached to a task that was based on. Pay, bonuses and other tangible rewards intrinsic rewards: intrinsic motivators. Motivations that come from a person"s internal desire to do something. Due to interest, challenge or personal satisfaction. Employees that are intrinsically motivated are the best but hard to make. Need theories of motivation: maslow"s hierarchy of needs, self-actualization being the best that you can do, esteem self-esteem ,feeling good about yourself, social friends, safety home, physiological food water. Herzberg: dissatisfaction is not the opposite of satisfaction!