BUS 360W Lecture Notes - Lecture 1: Columbine High School Massacre, Bomb Threat, Loretta Yang

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Revisions: highly recommend that you do your revisions by the next week after receiving your original submission comments. Identify and begin to apply the basic characteristics of good writing. Compare and contrast business writing and academic writing. Recognize the link between business writing and professional image. Business writing really breaks down to two things, planning and execution. The basics of good writing (ethical, accurate, clear and concise) are your base lines for good writing. What we want to focus on is using communication to build relationships. Understand how relationships works, by building maintaining, strengthening, and repairing relationships. Four different intelligences: aq- action intelligence, the key is making your action messages effective, otherwise you start to undermine efficiency. Four basic"s to writing: ethical, accurate, clear, concise. Where does ethics come into business writing? (characteristics) Purposely withholding information to manipulate behaviour or a decision. Inappropriate comments and relationships in front of the incorrect audience. The little white lies all of the time.

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