BUS 381 Lecture Notes - Baby Boomers, Management System, Employment-To-Population Ratio

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 381
• Professor: Natalie Zhao

Document Summary

Human captial the knowledge, education, training, skills, and expertise of an organization"s workforce. Balanced scorecard a measurement system that translates an organization"s strategy into a comprehensive set of performance measures. Strategic responsibilities: strategy is the company"s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. Environmental scanning identifying and analyzing external opportunities and threats that may be crucial to the organization"s success. Employee engagement the emotional and intellectual involvement of employees and: executing strategy: their work. 1 - organizational culture the core values, beliefs, and assumptions that are widely shared by members of an organization. Communicating what the organization believes in and stands for . Providing employees with a sense of direction and expected behaviour (norms) Shaping employees" attitudes about themselves, the organization, and their roles. Creating a sense of identity, orderliness, and consistency.