ADMN 2010H Lecture Notes - Lecture 3: Creative Problem-Solving, Problem Solving, Orbital Inclination

• School: Trent University
• Department: Business Administration
• Course: ADMN 2010H
• Professor: Jaquays Cammie

Document Summary

Creativity is the process of making something of value. It"s a set of (cid:271)eliefs a(cid:374)d attitudes, a(cid:374)d also a tool(cid:271)o(cid:454) of skills a(cid:374)d knowledge. Schools are teaching creativity out of people. A (cid:373)a(cid:374)ager"s jo(cid:271) is to pro(cid:271)le(cid:373) solve. Good managers are able to problem solve analytically and creatively. Creative problem solving can create dramatic impact on organization effectiveness. Step 1: define the problem: find factual information, find as much information as possible, (cid:862)whose pro(cid:271)le(cid:373) is this? (cid:863, des(cid:272)ri(cid:271)e the pro(cid:271)le(cid:373). Step 2: generate alternatives: all individuals involved generate alternatives, make alternatives that are consistent with goals, form both short and long term solutions, build o(cid:374) others" ideas, make sure the alternatives solve the problem. Step 3: evaluate and select an alternative: evaluate relative to goals, evaluate systematically, state the selected alternative explicitly. Step 1: defining the problem: confusing information, symptoms are confused with the real problem, lack of consensus on the problem.