NURS 1001H Lecture Notes - Lecture 4: Patient Safety, Electronic Health Record, Multidisciplinary Approach
Document Summary
Communication: is a process of interaction between people in which symbols are used to create, exchange, and interpret messages about ideas, emotions and mind states. Three primary categories: linguistic communication: spoken words, paralinguistic communication: nonverbal messages, metacommunication: context of the message. Context: important to the quality of meaning derived by participants during process of complementary exchange. Unique communication patterns within the health care environment. Communication frequently cited caused of errors in delivery of health care. Accurate and timely documentation in the patient record. Important source of info and a major means of communication between members of the team. Advocacy: speaking up for the patients to ensure that health needs are met is an expectation within the scope of professional nursing practice. Collaboration: development of partnerships to achieve the best possible outcomes that reflect particular needs of the patient, family or community, requiring an understanding of what another shave to ay.
