MIS311 Lecture Notes - Lecture 3: Business Process Mapping, Mind Map, Data Dictionary

• School: University of Alberta
• Department: Management Information Systems
• Course: MIS311
• Professor: Jim Kiddoo

Document Summary

Iso (international standards organizations): looks to provide frameworks to govern different aspects of business across the globe. Provides guidance to leadership on creating effective, ef cient, and secure use of. Balanced scorecard: used to view an organization from 4 perspectives: Itil ( information technology infrastructure library): standardize the selection, planning, delivery and support of it services to a businesses. Cobit 5 (control objectives for information and related technology. = the practice of enabling change in an organizational context, by dinging needs and recommending solutions that deliver value to stakeholders. Business process mapping: refers to activities involved in de ning what a business entity does, who is responsible, to what a standard business process should be completed, and how the success of a process can be determined. Mind mapping: diagram used to visually organize info. Data dictionary: a set of information describing the contents, format, and structure of a database and the relationship between its elements.