SMO416 Lecture Notes - Lecture 10: Performance Appraisal, Merit System, Job Performance
Document Summary
Hard to establish satisfactory appraisal systems: many companies can"t seem to find a performance appraisal system that they are happy with, despite their lack of success, they keep trying to make performance appraisal work. Occurs when appraisers rate all employees as average in everything. Occurs when appraisers rate an individual either high or low on all characteristics because one characteristic is either high or low. Tendency of appraisers to overweight recent events when appraising employee performance. Tendency for a set of performance appraisals to be influenced upward by the presence of a very low performer or downward by the presence of a very high performer. Tendency of appraisers to inflate the appraisals of appraisees they see as similar to themselves. Tendency of many appraisers to provide unduly high performance appraisals. Tendency of some appraisers to provide unduly low performance appraisals. Tendency for the physical attractiveness of a rate to affect their performance appraisal.