SMO310 Lecture Notes - Lecture 5: Frederick Winslow Taylor, Creative Class, Future Orientation

• School: University of Alberta
• Department: Strategic Management and Organization
• Course: SMO310
• Professor: Richard Field

Document Summary

Fayol believed that whether a company should centralize or decentralize its decision making depe(cid:374)ded o(cid:374) the (cid:272)o(cid:373)pa(cid:374)y"s situatio(cid:374) a(cid:374)d the (cid:395)uality of its wo(cid:396)ke(cid:396)s. Line of authority the line of authority moves from top management down to the lowest ranks. This hierarchy is necessary for unity of command, but communication can also occur laterally if the bosses are kept aware of it. The line should not be overextended or have too many levels: order orderliness refers both to the environment and materials as well as to the policies and rules. People and materials should be in the right place at the right time: equity fairness (equity), dignity, and respect should pervade the organization. Bosses (cid:373)ust t(cid:396)eat e(cid:373)ployees well, with a (cid:862)(cid:272)o(cid:373)(cid:271)i(cid:374)atio(cid:374) of ki(cid:374)dli(cid:374)ess a(cid:374)d justi(cid:272)e. (cid:863: stability of tenure organizations do best when tenure is high (i. e. , turnover is low). People need time to learn their jobs, and stability promotes loyalty. Taylorism: frederick winslow taylor, time and motion studies.