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ACCT 301 Lecture Notes - Organizational Culture, Authoritarianism, Role Conflict

Course Code
ACCT 301

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Individual and group behavior
Explain the concept of organizational culture:
What are cultures?
It is the way we do things, the way we work
Beliefs, attitudes, values, norms of behavior, practices shared by members
Strong cultures
We find: core values, intensity held, widely shared, innovative & dynamic operating
Weak cultures:
We find: lack of unity & commitment
According to Handy there are:
Power cultures: 1 man, 1 king
Role culture: where people describe their jobs by its duties not its purpose
Task culture: tasks and results
Person culture: to satisfy requirements of particular individuals involved.
Discuss the differences between individual and group behavior
Behavior is a way of acting: Cause->Needs------(Behavior)----->Goal
Factors affecting Individual behavior:
Psychological factors: Motivation, perception, attitudes and personality
Personality traits: Authoritarianism, dominance, introverts and extroverts
Factors affecting Group behavior:
Group norms
Cohesive groups: atmosphere, participation, commitment, communication,
leadership and progress
Understand perception and role theory
Role theory is concerned with the roles that individuals adopt. A role is the
expected pattern of behavior associated with members occupying a particular
position with the structure of the organization.
As such, the perception of other people and interactions with other people will
be influenced by the different roles
o Role ambiguity people unsure of what role they are to play
o Role conflict individuals find a clash between the different roles they’ve
o Role incompatibility other people’s role expectations different than that having
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