BUS 2090 Lecture Notes - Lecture 2: Job Satisfaction, Job Performance, Trait Theory
Document Summary
Personality: is the relatively stable set of psychological characteristics that in uences the way an individuals interacts with his/her environment and how he/she feels, thinks, and behaves. Both genetics and history contribute to one"s personality. Although it is relatively stable, it is susceptible to change during adult learning experiences. After the second world war, the use of personality tests for selection of military people became widespread and was very common in business in the 1950s and 1960s. Dispositional approach: individuals possess stable traits or characteristics that in uence their attitudes and behaviours. However, a lot of research produces mixed and inconsistent results that did not support the usefulness of personality as a predictor of ob and job performance. Situational approach: characteristics of the organizational setting in uence peoples attitudes and behaviours. Example - job satisfaction and other work related attitudes are largely determined by situation factors such as the characteristics of work tasks.