BUS 2090 Lecture Notes - Organizational Commitment

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2 Feb 2013
Department
Course
Professor
BUS*2090 Lecture Notes
January 29th 2013
Values
Value is things you find important & whats right & whats wrong
Must be fit between personal values & organization’s values
Why is value important
Provide understanding of the attitudes, motivation & behaviours of individuals & their culture
They influence our perception of the world
Tells us what is right & what is wrong
Hofstede model
The extent to which people are uncomfortable w/ uncertain & ambiguous situations
Strong uncertainty avoidance cultures stress rules & regulation
5 factors
Power distance: members of society accept an unequal distribution of power
Individualism/collectivism: Independence, individual initiative & privacy Vs. interdependence
& loyalty to one’s family
Long-term/Short-term Orientation: LT stresses persistence, perseverance, thrift & close
attention to status differences
Masculinity/Femininity
Implications of Cultural Variation
Exporting OB theories
Importing OB theories
Appreciating global customers
Developing global employees
Attitudes
Evaluating statements or judgements concerning objects, people or events
Has cognitive, affective & behavioural component
Fairly stable
More specific than values
Its an evaluation that evokes a consistent response
Attitude behaviour Relationship
Whether or not a person has had direct experience w/ the behaviour
The attitude/behaviour relationship is stronger if it refers to something in our direct personal experience
Cognitive Dissonance
Any incompatibility between 2 or more attitudes or between behaviour & attitudes
Theory says people will attempt to reduce the dissonance (discomfort)
Major Job Attitudes
Organizational commitment = identifying w/ organization & its goals
Affective: emotional attachment to organization
Continuance: Economic value of staying
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