BUS 2090 Lecture Notes - Lecture 8: Onboarding, Organizational Culture, Social Influence
Document Summary
Chapter 8: social influence, socialization, and organizational culture. Information dependence: reliance on others for information about how to think, feel, and act. Effect dependence: reliance on others due to their capacity to provide rewards and punishment. Social information processing theory: information from others is used to interpret events and develop expectations about appropriate and acceptable attitudes and behaviours. Social influence in organizations groups exert influence over the attitudes and behaviour of their individual members. I(cid:374)fo(cid:396)(cid:373)atio(cid:374) is (cid:449)he(cid:396)e (cid:449)e depe(cid:374)d o(cid:374) i(cid:374)fo(cid:396)(cid:373)atio(cid:374) su(cid:272)h as (cid:858)ho(cid:449) satisf(cid:455)i(cid:374)g is this jo(cid:271)? (cid:859),(cid:859)ho(cid:449) (cid:373)u(cid:272)h (cid:449)o(cid:396)k should i take ho(cid:373)e this (cid:449)eeke(cid:374)d? (cid:859), a(cid:374)d et(cid:272). O(cid:271)je(cid:272)ti(cid:448)e (cid:272)o(cid:374)(cid:272)(cid:396)ete answers are hard to come by, so we rely on this information. Organizational members look to others for information and cues about how they should behave. Compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment. Mark hates the paperwork and thinks it is stupid.