FRHD 3400 Lecture 1: clientfeedback

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One of the things that stood for me in this session was the way the interviewer conducted a very comfortable interview. The open body position and encouraging head nods helped me to freely talk about my problems . Rate this on a seven point scale with 1 representing that you felt very much listened to and 7 that you were not heard. I felt that everything i had concerning why i am currently stressed about post graduate education was covered in this session. For example, not you did great, but rather, when you listened to me carefully when i talked about ______ I noticed that you really focused on listening to my problem and conclude what was causing the stress i constantly had. You also tried to understand how competitive this program is and you sympathized with how stressful it is to me, which made me more comfortable talking to you about it.

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