HROB 2090 Lecture Notes - Lecture 9: Job Satisfaction, Relationship Marketing, Trait Theory

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2090
• Professor: sina

Document Summary

The influence that particular individuals exert on the goal achievement of others in an organizational context. Effective leadership exerts influence in a way that achieves organizational goals by enhancing the productivity, innovation, satisfaction, and commitment of the workforce. Leadership is about motivating people and gaining their commitment. Leadership has a strong effect on an organization"s strategy, success and very survival. Individuals with titles such as a manager, executive, supervisor, and department head occupy formal or assigned leadership roles. They are expected to influence others, and they are given specific authority to direct employees. Some managers and supervisors fail to exert any influence on others. Leadership involves going beyond formal role requirements to influence others. Individuals might also emerge to occupy informal leadership roles. They must rely on being well liked or being perceived as highly skilled or being perceived as highly skilled to exert influence.