HROB 2090 Lecture Notes - Lecture 10: Job Satisfaction, Emotional Contagion, Organizational Commitment

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2090
• Professor: Thomas Sasso

Document Summary

Attitude: a fairly stable evaluative tendency to respond consistently to some specific object, situation, person or category of people. More specific than values, and influence our behaviour toward an object, situation, person, or group. Attitudes are function of what we think and feel. 5: pay, promotions, promotion opportunities, coworkers, supervision, and the work itself. Individuals in the same job often have different levels of satisfaction because of the multiple facets that comprise our jobs. Organizations can move people around based on employee"s preferred facets. E. g. , don"t like coworkers, move them into a department that deals with less coworkers. Job satisfaction is a function of discrepancy between outcomes we want and outcomes we obtain. Socially just allocation of goods in a society e. g. getting paid the same as someone else who does less than you. Belief that the processes in place are fair to all individuals. Low procedural fairness leads to feelings out distrust and lack of support from the organization.