HROB 2100 Lecture Notes - Lecture 13: Departmentalization, Absenteeism, Gross Domestic Product

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Organizational structure defines how job tasks are formally divided, grouped and coordinated. There are six key elements used when they design their organization"s structure: work specialization, departmentalization, chain of command, span of control, centralization and decentralization, formation. Exhibit 13-1: six key questions for organizational structure. The degree to which tasks in the organization are subdivided into separate jobs: also, known as division of labour. Benefits: efficiency: less time changing tasks, putting equipment away, easier to train employees. Downsides: boredom, stress, low productivity, high turnover, increased absenteeism. The basis on which jobs are grouped together. Continuous line of authority that extends from upper organizational levels to the lowest level and clarifies who reports to whom. Authority: who has the right to give orders and expect them to be obeyed. Unity of command: subordinates should have only one superior. Delegation: assignment of authority to another person to carry out specific duties, allowing the employee to make some of the decisions.

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