HROB 2090 Lecture Notes - Lecture 9: Social Exchange Theory, Herb Kelleher, Transactional Leadership

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2090
• Professor: sina

Document Summary

Leader-member exchange (lmx) theory: a theory of leadership that focuses on the relationship that develops between a leader and an employee. Leader-member exchange (lmx) theory (continued: high lmx involves a high degree of mutual influence and obligation as well as trust, loyalty, open communication, and respect between a leader and an employee. In high-quality relationships, employees perform tasks beyond their job descriptions. Low lmx is characterized by low trust, respect, obligation, and mutual support. In low-quality relationships, the leader provides less attention and latitude to employees: employees do only what their job descriptions and formal role requirements demand. Employees with higher quality lmx have higher self-efficacy, more positive work attitudes, and higher ocb and job performance. Higher-quality lmx relationships result in positive outcomes for leaders, employees, work units, and organizations. Transactional leadership: transactional leadership is leadership that is based on a straightforward exchange relationship between a leader and followers, transactional leadership behaviour involves: