POLS 4250 Lecture Notes - Lecture 9: Public Choice
19 Nov 2016
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Document Summary
Innovation is important but canada has traditionally taken a slow approach to innovation: due to public choice theory: they have a monopoly on public services, there are central agency constraints, accountability problems. Should be the dominant public service value. Canada is being forced to innovate though: need to drive down the cost of operations to reduce the debt burden, need to implement new technology (eg. social media) 50% of innovation comes from middle managers and front line staff: so substantial amounts of innovation come from the front lines. Politically directed innovation in responses to crisis: politicians have to respond to crises like war or environmental crises, requires immediate action, result of factors that are outside our power. Organizational turnaround led by agency heads: when the public no longer has faith or an agency is floundering, also publicly visible when immediate action is required.
