GMGT 2070 Lecture Notes - Lecture 11: Job Performance

• School: University of Manitoba
• Department: General Management
• Course: GMGT 2070
• Professor: Sean R.Macdonald

Document Summary

Burnout is increased when you have lots of demands but few resources. Satisfaction matter: better job performance, satisfaction with content of work matters most (the job itself, not the. Trappings) o stronger link in complex jobs: more organizational citizenship behaviors (ocb"s, discretionary helping (others and the organization) going above and beyond (not written in your contract, but do them anyways) o mostly a fairness effect (pg. 91) fair workplaces make you satisfied the power of small wins: generally, recognition from managers is less significant than personal progress towards a goal. Theresa amiable: recognition > progress o link to rewards o longer-term (can you gauge progress yourself?) o.