MKT 3230 Lecture Notes - Lecture 84: Social Network, University Of New South Wales

• School: University of Manitoba
• Department: Marketing
• Course: MKT 3230
• Professor: Grant W.Wainikka

Document Summary

Mgmt 3230 managing organistions and people unsw 3rd ed. Pressures to succeed as a team can put members under stress which can result in high levels of conflict: manager"s role. Managers need to focus on developing the team"s communication skills - need to consider cultural differences when deciding what type of global team to use - need to be sensitive to the unique differences of each member. Building team skills: team-building exercises and trust-building exercises. Social network structure: the patterns of informal connections among individuals within a group: managers need to understand the social networks and relationships of work groups. Team"s informal social relationships can help or hinder effectiveness of team - people may choose friendly colleague over someone who is more capable to get a job done - teams with. High levels of interpersonal connections attained goals better and were more committed.