COMM 100 Lecture Notes - Lecture 2: The Wall Street Journal, Robert Half International, Ceb Inc.
Document Summary
Chapter 1, 2, & 3: overview & listening skills. Without a spellchecker: errors per letter ranged from 5 to 12. With a spellchecker: errors per letter ranged from 16 to 17. Eye strike a key and type a word. As soon as a mist ache is maid. Business schools put more emphasis on writing amid employer complaints (middleton, 2011) Communication is the way people build working relationships, get their points across, and get work done (bcn 2). Changes in the business environment have moved communication from a secondary to a central role (bcn 2-3). The best managers and executives usually are good listeners. But that"s not always a skill that happens naturally. Effective managers are able to use a variety of media and strategies to communicate (findlay, Managers have three basic jobs: to collect and convey information, to make decisions, and to promote interpersonal unity. All of those jobs are carried out through communication (findlay,
