COMM 102 Lecture Notes - Lecture 11: Flextime, Absenteeism, Telecommuting
Document Summary
The key to leadership success is moivaing others to do their best. Moivaing the right people to join and remain in the company is a major funcion of management and can be a compeiive advantage. People want to feel that their work makes a diference and is appreciated. People are the center of what they do contributes to happy people. Motivation, the drive to saisfy a need, ulimately comes from within an. The job of a manager is to ind each workers" commitment, encourage it, and focus it on some common goal. Rewards: intrinsic personal saisfacion felt when performance is good and goals are achieved. Pride, sense of achievement: extrinsic - outside recogniion of good work. There was litle concern for the psychological or human aspects of work. Increase producivity by studying the most eicient ways of doing things and then teaching workers these methods: ups drivers. Pay is moivaion for high levels of producivity.
