COMM 105 Lecture Notes - Lecture 11: Labor Mobility, Organizational Justice, High Tech

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Chapter 11: conflict and negotiation in the workplace. Open organizational system in response to external factors, stakeholders, competitors. Learning organization to drive innovation, competitiveness, hpwp. There are no uniform responses, instead there exist divergent opinions, perceptions, mental modes, stereotypes (including personal goals) which may lead to conflict. It depends: too much conflict could be bad, having some conflict can be healthy. Millennium generation (2000- : some similar characteristics, extremely high-tech. L"oreal canada employees ashley bancroft, christian bouchard, and wendy stewart say the company"s. Valorizing intergenerational differences training has helped them minimize dysfunctional conflict and improve relations with coworkers. What strikes you most in this case and why: give some concrete examples to support your argument. Despite disagreements, some leading to conflicts, it reflects the maturity of the organization: enables employees to debate issues, evaluate alternatives; query imagination/logics of arguments and encourage engagement. However, if there is too much/high level of conflict, it may not be healthy for the organization.

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