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Lecture

AFM102 Lecture Notes - Planning Permission

1 pages30 viewsFall 2012

Department
Accounting & Financial Management
Course Code
AFM102
Professor
Robert Sproule

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Stakeholder groups vary both in terms of their interest in the business activities and also their
power to influence business decisions. Here is a useful summary:
Stakeholder
Main Interests
Power and influence
Shareholders
Profit growth, Share price growth,
dividends
Election of directors
Banks & other
Lenders
Interest and principal to be repaid,
maintain credit rating
Can enforce loan covenants
Can withdraw banking facilities
Directors and
managers
Salary ,share options, job
satisfaction, status
Make decisions, have detailed information
Employees
Salaries & wages, job security, job
satisfaction & motivation
Staff turnover, industrial action, service
quality
Suppliers
Long term contracts, prompt
payment, growth of purchasing
Pricing, quality, product availability
Customers
Reliable quality, value for money,
product availability, customer
service
Revenue / repeat business
Word of mouth recommendation
Community
Environment, local jobs, local
impact
Indirect via local planning and opinion leaders
Government
Operate legally, tax receipts, jobs
Regulation, subsidies, taxation, planning
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