ARBUS101 Lecture Notes - Lecture 12: Rieti, Total Quality Management, Enterprise Resource Planning
20 Oct 2016
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Document Summary
Facility location: selecting a geographic location for a company"s operations. Software development, call centres, accounting, design, film production. The physical arragmenet of resources (including people) in the production process. How do you position your offices etc. to make productivity high. Uses sales forecasts to ensure needed parts are available at the right time/place. A system that allows information to be shared between various functions across a company to manage operations. Keeping a minimum inventory on hand with parts/supplies delivered just in time to go on the assembly line. Quality is consistently producing what the customer wants whlie reducing errors before/after delivery. Prevention: everything you do to prevent defects from occuring. Inspection: everything a business does to ensure that good quality inputs are. Inspection: everything a business does to ensure that good quality inputs are going into the production process. Internal failure: costs incurred once a defective item is found in your plant, before being shipped to the customer.
