CS330 Lecture Notes - Lecture 48: Business Intelligence, Information System, Accounts Payable

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Document Summary

Is/mis (*): a set of interrelated components that collect, process, store and distribute information to support decision making and control in an organization. Mission (*): to improve the performance of people in organizations through the use of information technology (bi + automation) Issues (*): why mis? (cost and bene t analysis) how to develop? (design, implement and integrate) how to manage? (training, new business practice, privacy and security) Two sides of mis (*): technical and behavioural. Mis are dynamic: requires adaptation to the demographic that it is serving. Eternal con ict: demoting technology to improve how the technology ts the rm (con ict between complexity of tech. vs. organizational structure) Case study (it outsourcing with no central headquarters): understand advantages and disadvantages. Business processes: part of a functional area; the manner in which work is organized, coordinated, and focused to produce a valuable product or service.

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