ENGL210F Lecture : ENGLISH 210F NOTES
Document Summary
Module 2: the writing process: the steps involved in taking and idea into a finished polished. Pre writing: the process you start to do before writing. First we need to look at: purpose, scope, audience. Scope: refers to the level of detail you need to give to your reader. Important to think about how much your reader understands and is necessary: when writing consider, the length of the email/letter, the format (informal, formal, visual elements if used. You have been asked to make initial contact with a potential customer. The account will be large and your supervisor has asked for a record of the correspondence for the newly created customer file. Use a letter on a company stationery for initial contacts with customers, suppliers, and outside associated, or when you need a written record of subsequence correspondence. A letter provides a richer channel (logo, paper, etc. ) and a stronger first impression.