ENBUS302 Lecture Notes - Lecture 7: Environmental Management System, Handrail, Tim Hortons
Document Summary
Estimated 4. 9 million barrels of oil flowed for 87 days. 68,000 sq mi (size of oklahoma state) Species impacted include fish, birds, mollusks, crustaceans, sea turtles, etc. Causes: failure of primary cementing on well casing poor temp abandonment procedures. Failure to communicate lessons from earlier near-miss: walkerton drinking water tragedy. Outbreak of e. coli, heavy rain washed manure into a town well. Management neglect no formal training; employees charged with major responsibilities no operator certification. Water operators must be trained and screened for competence records and log books need to account for a wide range of detailed analysis and more frequent verification. Wells must be reliable, drinking water source, regulations for wel construction, maintenance inspections. Features of good operations": timing price customer service efficiency responsiveness. Example of canadian firms that have good operations: westjet, blackberry, td bank, Operations is not: good products profitability image, marketing capitalization good employer. Act (review) periodical review progress and act with reevaluated strategy.