HRM200 Lecture 6: Chapter 10

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The process encompassing all activities related to improving employee performance, productivity, and effectiveness. includes goal setting, pay for performance, training and development, career management, and disciplinary action. Step 1: define performance expectations **test 2: short answer (what are 2 dimensions of defining expectations task & contextual + examples) Task performance: focusing on tasks, direct contribution to job-related processes. Creating a report of expectations, producing a product. Contextual performance: indirect contribution to the organization"s social responsibility values (improving the organizational, social, and psychological behaviours) Demonstrates positive attitude , being a mentor to someone, helping others. Legal considerations: correlate performance expectations to job activities. Step 2: provide ongoing feedback and coaching. Employee responsible for monitoring own performance and asking for help. Manager responsible for communicating changing strategies and objectives if applicable. Step 3: conduct performance appraisal and evaluation discussions. For a few/ at least 3 of them)

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