MSCI211 Lecture Notes - Lecture 3: Cognitive Dissonance, Absenteeism

• School: University of Waterloo
• Department: Management Sciences
• Course: MSCI211
• Professor: Shahed Alam

Document Summary

Module 3 individual: values, attitudes, and their effects. Attitudes have three components: cognition, affect, and behavior. description of or belief in the way things are. Affect is the emotional or feeling segment of an attitude and is reflected in the. The statement (cid:498)my pay is low(cid:499) is the cognitive component of an attitude a statement (cid:498)i am angry over how little i"m paid. (cid:499) certain way toward someone or something to continue the example, (cid:498)i"m going to. The behavioral component of an attitude describes an intention to behave in a look for another job that pays better. Cognitive dissonance: any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes. Job satisfaction: describes a positive feeling about a job, resulting from an evaluation of its characteristics. influence their work environment, their competence, the meaningfulness of their job, and their perceived autonomy.