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Lecture 10

MSCI211 Lecture Notes - Lecture 10: Organisation Climate, Organizational Culture, Organization Development

Management Sciences
Course Code
Shahed Alam

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Module 10 Enterprise: Organizational Culture and Managing Change
Organizational culture: a system of shared meaning held by members that
distinguishes the organization from other organizations.
Seven primary characteristics seem to capture the essence of an organization’s
1. Innovation and risk taking
2. Attention to detail
3. Outcome orientation
4. People orientation
5. Team orientation
6. Aggressiveness
7. Stability
Do Organizations Have Uniform Cultures?
A dominant culture expresses the core values a majority of members share and that
give the organization its distinct personality.
Subcultures tend to develop in large organizations to reflect common problems or
experiences members face in the same department or location. The purchasing
department can have a subculture that includes the core values of the dominant
culture plus additional values unique to members of that department.
In a strong culture, the organization’s core values are both intensely held and widely
Organizational climate refers to the shared perceptions organizational members
have about their organization and work environment.
When an organization undergoes institutionalization and becomes institutionalized
that is, it is valued for itself and not for the goods or services it producesit takes
on a life of its own, apart from its founders or members. It doesn’t go out of business
even if its original goals are no longer relevant.
Rituals are repetitive sequences of activities that express and reinforce the key
values of the organizationwhat goals are most important and which people are
important and which are expendable.
Creating a Positive Organizational Culture
Building on Employee Strengths
Rewarding More Than Punishing
Emphasizing Vitality and Growth
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