MSCI211 Lecture Notes - Lecture 1: Charismatic Authority, Human Resources, Absenteeism

• School: University of Waterloo
• Department: Management Sciences
• Course: MSCI211
• Professor: Clifford Blake

Document Summary

Organizational behaviour- impact of individuals, groups and organization structures on behaviour within organizations -> improve organizational effectiveness. Learn how it works, help us think about issues. Ob improve productivity, reduce both turnover and absenteeism, increase job satisfaction. Ob recognizes differences, help us see the value of workforce diversity, and pay attention to things that need to be changed. Ob looks at consistencies and what helps predictability. There is nothing absolute bc everything can be refined. Systematic and evidence based, empirical and measurable evidence, objective and reduce bias, repeatability of findings. For mangers- manage well, greater organization commitment and retaining. Overall- ob generates committed workforce, ppl will work harder. By providing employment security, creating self managed teams, training, pay well, share info of organ performance. Individual level: understand individual differences, job sat, motivation and behaving ethically. Organizational level: productivity- efficiency (ratio of effective output vs input put in) and effectiveness (achievement of goal)