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Lecture 5

MSCI211 Lecture Notes - Lecture 5: Motivation, Msci, Theory X And Theory Y

Management Sciences
Course Code
Clifford Blake

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MSCI 211; Lecture 5
Chapter 4: Motivating Self and Others
What is motivation?
oThe intensity, direction, and persistence of effort a person shows in reaching a
Intensity: how hard a person tries
Direction: where effort is channelled
Persistence: how long effort is maintained
Theory X:
oEmployees dislike work
oEmployees attempt to avoid work
oEmployees must be coerced, controlled, or threatened with punishment if they are
able to perform
Theory Y:
oEmployees like to work
oThey are creative, and seek responsibility
oCan exercise self-direction and self control
Motivators: what motivates you? What motivates individuals?
oIntrinsic: a person’s internal desire to do something
Interest, challenge and what satisfies you personally
oExtrinsic: motivation comes from outside the person
Pay, bonuses, and other tangible rewards
Needs theories of motivation: types of needs that must be met on order to motivate
oMaslow’s hierarchy of needs theory
Physiological: hunger, thirst, shelter sex and other bodily needs
Safety: security and protection from physical and emotional harm
Social: affection, belongingness, acceptance and friendship
Esteem: internal esteem factors: self respect, autonomy and achievement
Includes external esteem factors; status, recognition, and attention
Self-actualization: the drive to become what one is capable of becoming
Includes growth, achieving one’s potential, and self-fulfillment
oAlderfer’s ERG Theory
Existence: concerned with providing basic material existence requirements
Relatedness: desire for maintaining important interpersonal relationships
Growth: intrinsic desire for personal development
oMotivation-Hygiene Theory
Motivators: sources of satisfaction
Intrinsic factors (content of work)
oAchievement, recognition, challenging, varied or
interesting work, responsibility, advancement, growth
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