Class Notes (835,007)
Canada (508,866)
REC 101 (45)
Lecture 14

Lecture 14 - Communication & Conflict.docx

3 Pages
108 Views
Unlock Document

Department
Recreation and Leisure Studies
Course
REC 101
Professor
Katie Misner
Semester
Fall

Description
Lecture 14 – Communication & Conflict Communication The process by which messages of meaning are shared by sender and receivers. Communication includes any form of human expression, written, verbal, or body language. Why do people engage in interpersonal communication?  To Learn  To Relate  To Persuade  To Play  To Help Interpersonal communication significantly impacts organizational communication. Informal Network in Organizations - Lateral communication - Multidirectional communication - Grapevine - Informal social networks (groups outside of formal structure) Formal Structure in Organizations - Span of Control - Authority & decision-making - Coordination - Division of labour Culture of Organizations - Shared meetings - Predominant beliefs and values - Goals and activities - Vocabulary, stories, and metaphors - Norms of behaviour - Customs, rites, and rituals Public Relations Public relations are the strategic management of relationships between an organizations and its diverse public, though the use of communication, to achieve mutual understanding, realize organizational goals and serve the public interest. Managing Communications Public Relations - Applying the Public relations function to the business of sport - “Reputat
More Less

Related notes for REC 101

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit