Class Notes (835,339)
Canada (509,113)
REC 101 (45)
Lecture 12

Lecture #12 - Volunteer Management & Co-production Typed Filled in notes for lecture 12 - unit 2- Volunteer Management & Co-production - The prof gives lecture notes with blanks which needs to be filled during the lecture, I have provided a filled in lect

4 Pages
149 Views
Unlock Document

Department
Recreation and Leisure Studies
Course
REC 101
Professor
Troy Glover
Semester
Fall

Description
Volunteer Management & Co-production REC 101 October 20, 2010 Note: 80/20 A small amount of people are doing a lot of volunteering , also youth, university degrees, households over 100,000 and who attended religious services weekly Also people with low income and old people The Top Three Reasons for Volunteering 1. To make a contribution to the community o ( altruism or collective identity ) 2. To use one’s skills and experiences o ( exchange theory or selective incentive ) 3. Being affected by the cause supported by the organization o ( collective identity or selective incentive or exchange theory ) Organizational Arrangements for Managing Volunteer Programs 1. Ad-hoc vs. On-going  Short term specific programs  Long term aspect of organizational structure 2. Centralized vs. De-centralized  Paid staff assist to the development/ design of volunteer roles  Individual sub-units take responsibility for their own volunteers 3. Staffing of organization from employee or volunteer  Paid employees responsible for staffing shows commitment to volunteers  Volunteers responsible for staffing effort becomes self-managing Retention: Focus on Positive experience  Orientation: ( been lacked by volunteers ) o Provide a better understanding of the organization  People usually are confused and don’t understand how the organization works  Training o Ensure they have the skills to do the job, which increases job satisfaction  Creates anxiety if they aren’t given appropriate training  Supervision o Essential to ensure quality performance, conduct an exit interview  Hard to fire volunteer, so it’s challenging to be a supervisor  Evaluation o Determine if the needs of the volunteer & organization were met  What were the experiences of the volunteer, maybe they need to know how they contributed to the organization Basic Model of Service Delivery Arrangement ------> Production -------> Consumption Coordinating the service Supplying the service Participation, customers, users, prevision clients Making sure it is happening Doesn’t have to be the same as the one that arranges it Note: - could be different organization providing the different services - Service deliver focuses on arrangement & production - In Canada, usually government arranges it and the not-for-profit produces it Co-production • A “working partnership” between an agency and a grassroots association to develop, operate, and maintain a service - E.g : minor sports leagues, yes public sector government arranges the leagues , but it is run by not-for-profit organization Definition of a Grassroots Assoc
More Less

Related notes for REC 101

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit