COMM 292 Lecture : Chapter 8 - Power and Politics.docx

• School: UBC
• Department: Commerce
• Course: COMM 292
• Professor: All

Document Summary

Information power - power that comes from access to and control over information. Coercive power = resistance, decreased satisfaction and increased mistrust. Legitimate power = compliance, does not generally result in increased commitment, does not inspire individuals to take initiative. The greater b"s dependency on a, the greater the power a has over b. Dependency is inversely proportional to the alternative sources of supply: this is why organizations develop multiple suppliers, why monopolies have control. Importance: the things you control must be perceived as important, or they won"t want it, what is important varies among organizations and over time, scarcity, possession of something plentiful won"t increase power. Individuals might refuse to show others how to do a job to increase importance: nonsubstitutability, the fewer substitutes there are, the more power comes from controlling a resource. Inspirational appeals: appealing to values, ideals, and goals when making a request.