BUS 304 Lecture : Ch.10 - Organizational Culture and Ethical Values
Document Summary
What is culture: social capital (goodwill): quality of interactions and whether they share a common perspective. High degree of social capital are based on trust, mutual understanding: culture: set of values, norms, guiding beliefs and understandings that is shared by members of an organization and is taught to new members. Unwritten feeling of the organization that everyone participates in. Integrate members so that they know how to relate to one another. Internal integration: members develop a collective identity and know how to work together effectively. Elaborate, planned activities that make up a special event and are conducted for the benefit of an audience. Special occasions reinforce values, creates a bond for sharing important understandings and anoint/celebrate heroes who symbolize important beliefs. Four types of rites: passage (transition of employees into new roles, induction/training, enhancement (stronger identities and increases status, annual award nights, renewal (training and development activities that improve organizational functioning, development activities.
