HLSC 2030U Lecture Notes - Lecture 1: Media Richness Theory, Emotional Expression, Social Presence Theory
Document Summary
Communication is the process of acting on information. Human communication is the process of making sense of the world and sharing that sense with others. Interpersonal communication is a distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships. Other types of communication include: mass communication media, public communication speaker, small-group communication tutorial group, intrapersonal communication thinking, self-reflection. Interpersonal communication involves communicating with someone you care about or depend upon such as a friend, family member, or co-worker. Example: performance evaluation: people are treated as unique individuals, people communicate in an i-thou relationship. Each person is treated as a unique individual: there is true dialogue and honest sharing of self-with others. Impersonal communication involves communicating with people with whom you share no history and expect no future. Job description: people are treated as objects, people communicate in a i-it relationship.
