HLSC 2030U Lecture 4: Listening and Responding skills
Document Summary
Decide what sound to focus on (selecting) Attending mind to the conversation at hand. Relational tend to make an emotional connection and a common interest with a person. Task-oriented if there is something in that message you need to know, you are focused on that piece of information. If there is some action needed to be taken on. Most people have a mixture of these styles, it is not one or the other. Self-absorption when you"re listening to someone and you cannot wait for your turn to talk and how the conversation relates to you. Unchecked emotions personal relationships situation where there is an argument; emotions are running high, emotional noise prevents you from listening to the other person. Ambush listeners waiting for an opportunity to criticize the speaker. Speech rate speak really quickly, complicated to decipher. Thought rate speak slowly a person could become impatient.
