NURS 2320U Lecture Notes - Intercultural Competence, Active Listening, Critical Thinking
Document Summary
Thinking about your thinking while you"re thinking in order to make your thinking better. Critical thinking steps: analyze data, make decisions, evaluate each problem, decide on most appropriate intervention for situation (session 2 slideshow) Internal factors: empathy, active listening (the ability to listen, requires you to give your undivided attention to that person and to be patient to let them express what they need to say) Enhance communication (speak slowly, clearly perhaps, clarification, etc. ) Traps: false reassurance, loose language (i"m going to take your vitals; say i am going to take your blood pressure, pulse, etc. Health history: introduce self, privacy and confidentiality with pt. If visitor is with pt. , ask if it is a good time and you have a lot of questions. Age, onset, location, relieving, aggravating, progression, previous occurance,
