What is management: the process of achieving organizational goals through people and other resources. Top management: chief executive officer, chief financial officer, premier, mayor. Meddle management: regional manager, division head, director, dean. @inspire executives and employees to achieve their vision for the company"s future. @focus on specific operations, products, or customer groups within an organization. @responsible for developing detailed plans and procedures to implement the firm"s strategic plans. @ implement the plans developed by middle managers. @motivate workers to accomplish daily, weekly, and monthly goals. Functional capabilities manager"s ability to understand and use the techniques, knowledge, tools, and. *technical skills equipment of a specific department or area of study. *conceptual skills the overall organization interacts with other parts interpersonal skills that enable a manager to work effectively with and through people. Ability to see the organizations as a unified whole and to understand how each part of.