ADM 1300 Lecture Notes - Lecture 4: Impression Management, Big Five Personality Traits, Job Satisfaction

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Bernard Guite

Document Summary

The process through which people receive, organize and interpret information from the environment. People can perceive the same things or situations differently. People behave on the basis of their perceptions. A set of expectations held by an individual about what will be given and received in the employment relationship. An ideal work situation is one with a fair psychological contract. Occur when someone is identi ed with a group or category, and then oversimpli ed attributes associated with the group or category are used to describe the individual. Occur when one attribute is used to develop an overall impression of a person or situation. The tendency to single our for attention those aspects of a situation or attributes of a person that reinforce or appear consistent with one"s existing beliefs, values, or needs. The assignment of personal attributes to other individuals. The systematic attempt to in uence how others perceive us. When conversing, make eye contact and smile.