It"s (cid:374)ot e(cid:374)ough to ha(cid:448)e tale(cid:374)ted e(cid:373)ployees, you ha(cid:448)e to (cid:271)e a(cid:271)le to retai(cid:374) the(cid:373: costs . 5 times the salary/benefits to replace hourly worker, 1. 5 times to replace salaried employee, 5 times to replace an executive. Organizational commitment: the desire on the part of an employee to remain a member of the organization. Organizational commitment influences whether an employee stays a member of the organization (is retained) or leaves to pursue another job (turns over). Withdrawal behavior: a set of actions that employees perform to avoid the work situation, behaviors that may ultimately culminate in leaving the organization. Nor(cid:373)ati(cid:448)e: a(cid:374) e(cid:373)ployee"s desire to re(cid:373)ai(cid:374) a (cid:373)e(cid:373)(cid:271)er of a(cid:374) orga(cid:374)izatio(cid:374) due to a feeli(cid:374)g of o(cid:271)ligation: based on a feeling of being in debt to the company (training, relocation, becoming charitable can increase normative commitment. Focus of commitment: the people, places, and things that inspire a desire to remain a member of an organization.